Cygnet Hospital Maidstone is our state-of-the-art, 65 bed mental health facility for adults situated in the Kent Medical Campus in Maidstone.

We are looking for friendly and experienced Receptionists to join our team on a Bank/Casual basis to provide reception cover as and when required. 

You’ll be working ad-hoc shifts, Monday to Sunday with shift patterns between 7am – 8.30pm in a hospital setting, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. 

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard. 

Your Day-to-Day...

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols

You are...

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Why Cygnet? We’ll offer you…

• Flexible shifts to suit availability and lifestyle
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.