Ref: CYG35166

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Woking Lodge, GU21 2QS
£26,000 per annum
Full Time
Closing date
Thursday 11 April 2024

Cygnet Lodge Woking is a 31 bed service providing acute and high support inpatient rehabilitation services for men with complex mental health needs.

We are looking for a friendly and experienced Receptionist to join our team on a full time basis to provide a professional, welcoming reception experience.

You will be working 40hrs per week Monday - Friday 7:30-16:00.

This role will be based in a fast paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard. 

Your Day-to-Day...

  • Be responsible for all initial contacts
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Provide comprehensive Reception cover and deputize for Reception Lead when required.
  • Provide comprehensive Hospital Administration Cover 
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist
  • Organised, naturally helpful and good at multitasking
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent c
  • GCSE Maths and English qualified, with a good level of numeracy and literacy
  • Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Employee Discount Scheme
  • Company pension scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Health Cash Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit 

Please note: successful candidates will be required to undergo an enhanced DBS check

Job Description/Additional Documents