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Sponsorship Administrator
Ref: CYG36307

Birmingham Office, B5 4BD
£26,500 per annum
Full Time
Closing date
Tuesday 11 June 2024

We are looking for a Sponsorship Administrator to join our team at our Cygnet offices in Birmingham. 

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

You will be joining the team on a full time, 40 hours per week basis working three days from home and two days within our city centre Birmingham office. 

The role:

  • To act as first point of contact for managers and sponsored employees relating to the sponsorship process and associated queries.
  • To take responsibility for producing contracts of employment and the auditing of files for sponsored employees.
  • To manage the Sponsorship Queries inbox in a time manner; keeping managers and employees updated on the status of their sponsorship.
  • Keep all documents and associated records up to date, ensuring the accuracy and integrity of HR data, including updating the HR system.
  • Work closely with site administrators, site manager and wider HR colleagues to ensure a seamless and smooth sponsorship process for all qualifying employees.

Main Responsibilities include: 

  • To lead on the auditing of pre-employment, and sponsorship items as required; including DBS, references, right to work in the UK and English proficiency documents.
  • To work in line with Home Office guidelines surrounding sponsorship of employees.
  • Ensuring the relevant documents and systems are kept up to date to accurately reflect the status of the new starter and the outstanding pre-employment checks and contractual information.
  • Chasing sites for outstanding sponsorship items, and ensuring completion of all information as necessary.
  • Timely management of the shared inbox; responding to queries from hiring managers and candidates.
  • Maintaining regular communication with hiring managers and employees; keeping them engaged and informed of the progress of sponsorship status.
  • Working closely with the HR Operations team to ensure a seamless sponsorship experience as well as working closely with sites.
  • Continuous improvement of the sponsorship function.
  • Promoting Cygnet Health Care as an Employer of Choice and being a Brand Ambassador; focussing on delivering the best possible candidate experience.
  • Following agreed processes to ensure consistency across the organisation.
  • Manage, store, use and maintain personal data, ensuring compliance with GDPR and internal policies.
  • Support with any ad-hoc projects within HR Operations / Internal Recruitment as required.
  • Plan and implement personal and professional development, participating in training and other learning activities as required.

Why Cygnet? We’ll offer you…

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & “Cycle to Work” scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Description/Additional Documents