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Payroll Transition Manager
Ref: CYG36839

Nepicar House Office, TN15 7RS
£55,000 - £60,000 per annum, depending on experience
Full Time
Closing date
Monday 29 July 2024

We are looking for a Payroll Transition Manager to join our growing team at Cygnet Nepicar House in Kent. 

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

Your day to day duties include: 

  • Support the end to end payroll cycle for the business, including delegation on processing where required to support the team leads- senior administrator
  • Provide review of regular Payroll main runs, supplementary payments and BACs files to ensure accuracy and completeness after payroll leads have checked
  • Authorise manual payments and send to treasury, manual payments spreadsheet to be populated by admins, checked by payroll leads and authorised by payroll manager
  • Shares processed by payroll lead, checked by payroll manager
  • Responsible for system wide calculations within the pay cycle and checking of internal change management for transfers between payroll companies
  • To manage payroll leads on closure of each pay run, providing pay and pension reports to the appropriate teams and external stakeholders
  • Monitor the number and scope of requests raised within the Payroll Portal, direct resource where required and resolve breaches or escalations
  • Ensure Amazon Connect phone system is adequately and competently resourced (A report is run every morning and cascaded to Supervisor’s) KPI’s to be completed monthly, resourcing levels reviewed and communicated to payroll team.
  • Recovery of identified overpayments (log of overpayments, 1st letter goes out and then follow up) overpayments updated for each instance and reviewed monthly as part of KPI’s.
  • Review complaints spreadsheet and follow up as needed, ensuring payroll leads are updating the complaints spreadsheet
  • KPI’s Monthly payroll, supplementary runs and manual payments, Amazon connect and complaints.
  • Deputise for Head of payroll as required
  • HMRC reconciled to payroll on a monthly basis
  • Third party payments completed before statutory pay date
  • Payroll calendar planner is updated daily and monitored by payroll manager
  • Payroll comparisons are completed day before BACS day and confirmed by payroll manager
  • BACS day mid-day deadlines are monitored
  • Payroll calendar updated in line with processing, completion and BACS day deadlines
  • Liaising with the wider Business on upcoming changes and month ahead reviews
  • Control accounts/management reviews are monitored by payroll manager
  • Quarterly updates with audit

You must have: 

  • Strong payroll and people management skills
  • Experience of at least one payroll system transition
  • Multiple monthly PAYE payrolls with over 5000 employees
  • Change management experience

Why Cygnet? We’ll offer you…

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & “Cycle to Work” scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Description/Additional Documents