We are looking for a Compliance Administration assistant to join our team at Cygnet Alders Clinic.

Cygnet Alders Clinic is a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs.

At Cygnet Alders Clinic we provide a specialist psychologically informed personality disorder pathway across three living areas; Severn, for assessment and stabilisation; Avon, where service users move as they engage and progress with their treatment pathway; and Coln, which focuses on transitioning to the community.

You will be working full time 40 hours per week.

Hours of work 10:00 am – 6:00 pm. Some flexibility will be required.

Main duties include: 

• Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review)
• Provide support in monitoring submissions with Corporate and local audit processes
• Ensuring effective action identified in audits are followed through and delivered to rectify non/partial compliance areas
• Provide support with measuring compliance against the characteristics of the key standards
• Ensuring that timescales for commissioner submissions are adhered to and to the correct standard.
• Escalating quality concerns to the Admin / Clinical Manager as required (Ensure all monthly and quarterly submissions completed and reported to the deadlines required).
• Able to pull reports and collate information
• Maintain a database of audits with actions
• Ensuring patient paperwork is prepared before, and is completed on, admission, raising with relevant person(s), and updating as necessary.  

For more info on duties, please check the job description attached. 

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Skills, Knowledge and Experience...

• Excellent interpersonal skills
• General administrative experience
• Experience of utilising common IT software systems, Excel, Word Processing, Spreadsheets and Database
• Experience of administrative systems associated with audits and service improvements
• Experience of working within a small administrative team
• Ability to work on own initiative and to deadlines

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.